Debt Collection Archives - Destin Solutions

Category: Debt Collection

Reducing collection costs with a single view of debt

April 23, 2025

Councils can significantly reduce their collection costs by investing in a single view of debt solution to help unify collections and streamline multi-debt recovery activity.

Posted By: Tracy

Tags: council debt collection, single view of debt, SVoD

AI has potential to deliver big results for enforcement industry

February 27, 2025

We look at how the implementation of an AI-based visit scheduling, route optimisation and allocations solution can significantly reduce the costs associated with recovery and improve collections activity.

Posted By: Tracy

Tags: AI in enforcement, Automated allocations in enforcement, enforcement route optimisation, enforcement visit scheduling

Single View of Debt Solutions need to focus on identifying and assisting vulnerable customers

December 19, 2022

The results of our Single view of Debt survey are in, find out more about what features and benefits Local Authorities want to see from this type of solution in our latest article.

Posted By: Tracy

Tags: council collection, debt collecton, single view of debt, SVoD

How to effectively manage Breathing Space in your Authority

February 26, 2021

The Breathing Space (debt respite) scheme is due to come into force on May 4th 2021 with the aim of encouraging people in financial difficulty to get access to independent, professional advice as well as have a moratorium put on their debt for a limited time period. This blog looks at what Local Authorities should have in place to be able to effectively handle and process these cases...

Posted By: Tracy

Tags: breathing space, breathing space management, debt respite scheme

Balancing post-lockdown enforcement with debtor vulnerabilities

July 14, 2020

A new approach to council debt collection following the onslaught of COVID-19 needs to be considered to help vulnerable and low income debtors. Council tax is a key area where people are falling into arrears, working with a number of Local Authorities and Enforcement Agencies in this area, we have a solution to help tackle the issue...

Posted By: Tracy

Tags: council tax debt, debt collection, post-covid enforcement

Intelligent data-driven debt collection – the future of Council recovery

November 8, 2019

Council debt collection is at an exciting new phase thanks to advancements in technology using sophisticated workflows and detailed debtor analysis to optimise the recovery path. Incorporating the ability to self-learn and proactively make adjustments to debt collection strategies based on ongoing recovery feedback metrics, Councils can optimise collections better than ever before...