Performance & Process Management Solutions
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Budget 2021 Update – validating expanded retail discounts and identifying linked companies

With cash caps being applied to the final 9 months of the expanded retail discounts announced in the 2021 budget and them being applied at a Group company level, Local Authorities will need to be able to effectively validate relief entitlements. Our latest blog explains how this can be done Read More...

How to effectively manage Breathing Space in your Authority

The Breathing Space (debt respite) scheme is due to come into force on May 4th 2021 with the aim of encouraging people in financial difficulty to get access to independent, professional advice as well as have a moratorium put on their debt for a limited time period. This blog looks at what Local Authorities should have in place to be able to effectively handle and process these cases. Read More...

Taxbase maximisation using remote property inspections technology

It’s not just new and empty homes that need to be closely monitored, commercial properties also need to be reviewed to ensure that current entitlements and discounts awarded to ratepayers are reflective of the ongoing changing circumstances. Keeping on top of Property Inspections in the current climate however will prove challenging for most Authorities and a key focus going forward will be on enabling Inspectors to work remotely whilst retaining access to the information that is essential to their role. Read More...

Destin Solutions announce partnership with Wilks Head & Eve

We are delighted to have formed a new partnership with ratings and valuation experts Wilks Head & Eve to launch NEXUS Professional, a Valuer focused missing property identifier tool, with the most comprehensive group of land, property and rating datasets available on the market today. Read More...

Balancing post-lockdown enforcement with debtor vulnerabilities

A new approach to council debt collection following the onslaught of COVID-19 needs to be considered to help vulnerable and low income debtors. Council tax is a key area where people are falling into arrears, working with a number of Local Authorities and Enforcement Agencies in this area, we have a solution to help tackle the issue. Read More...

Remote property inspections – a socially responsible way for councils to review properties

Our Local Authorities clients are increasingly asking us about technology solutions which help them protect staff by minimising or eliminating the requirement for them to be in the office. Our Aspire mobile property inspection solution is probably one of the best examples of this and we are seeing renewed interest in how this supports social

Finding the properties falling through the cracks when it comes to taxation

A significant number of domestic and commercial properties have never been listed on either the banding list or rating list, because Authorities are either unaware they exist or some kind of error has occurred. Outlined in our latest IRRV Insights article, we outline how Councils could be missing out on thousands of pounds worth of revenue and showcase how we are helping our clients tackle this. Read More...

Identifying homes and businesses not paying rates or council tax

Collectively business rates and council tax revenue in England and Wales accounted for approximately £57.6 billion in 2018-19. This was split across roughly 25.8 million homes and 2 million commercial premises. These figures are obviously based solely on collections made from properties that are listed on both the council tax banding list and rating list
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