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Council debt collection is at an exciting new phase thanks to advancements in technology using sophisticated workflows and detailed debtor analysis to optimise the recovery path. Incorporating the ability to self-learn and proactively make adjustments to debt collection strategies based on ongoing recovery feedback metrics, Councils can optimise collections better than ever before...
An update on how Councils are dealing with growing austerity measures forcing them to become more innovative in how they generate revenue and both deliver and receive services...
As a work colleague of mine regularly quotes collection is now about the ‘nudge factor’ – a strange statement? Well no not really. Collection levels seem to be continually rising, the expected major drop in collection levels following the introduction of Council Tax Support seems to...