The team at Destin Solutions are delighted to announce the appointment of Peter Haywood as their new Account Manager. Peter joins us following an illustrious career within Revenues and Benefits spanning some 28 years and most recently worked as Revenues and Benefits Manager at South Ribble Council in Lancashire.
Following significant growth of the Destin Solutions client base, thanks to the launch of HUB – a new business ratepayer data pooling solution and expansion into new markets, the need for a new Account Management role became evident.
In the last six months alone the company has signed an additional 25 new customers and been shortlisted for two prestigious industry awards, recognising the innovative data management solutions offered and the results they are reaping for Destins’ existing client base.
Duncan Baxter, Director at Destin Solutions comments “In order to continue to meet the high standards of service we offer customers and ensure we tailor our products to suit the ever-changing landscape of local taxation and benefits, we felt it was imperative to appoint someone with expertise in this area. The appointment of Peter Haywood – an industry veteran, who understands from a customers’ perspective the day-to-day issues of running a revenues and benefits department, means we are well placed to develop our solutions in a way that will make a genuine difference.”
An accredited IRRV (Tech) Professional with an MBA, Peter is committed to developing processes that create performance improvements and will bring a consultative element to the role by analysing how existing processes can be improved through the implementation of technology.
Peter comments “I am looking forward to joining Destin Solutions and harnessing the opportunities they offer local authorities in maximising income collection and improving performance within revenues and benefits services. I feel that the innovative solutions that Destin Solutions provide are unique within the revenues and benefits environment, and I am keen to use my experience of working in several local authorities to further enhance the services that we offer. Destin Solutions pride themselves on working in partnership with local authorities and other partner organisations to enhance working practices, and it is this approach to collaborative working on improving performance that has particularly attracted me to joining them.”