Hosted in this spectacular medieval building dating back to 1490, the Destin Solutions team invite you and your colleagues to come and see the latest technology solutions in action at our 2020 London open day in February.
*** DUE TO A CHANGE IN ROOM LAYOUT WE NOW HAVE AN ADDITIONAL 7 SPACES AVAILABLE FOR THIS EVENT. WE EXPECT THESE TO GO QUICKLY, SO REGISTER NOW IF YOU CAN ATTEND. ***
Meet other Local Authorities and service partners who will share their experiences on how they are working with data to drive greater efficiencies and increase revenue collections.
Date: Tue 4th February 2020
Venue: Lincoln’s Inn, London
Time: 10.00 – 15.00
As central government continue to open up access to datasets and Councils become more engaged in data sharing, the scene is set for more intelligent data driven solutions to emerge that help Councils drive up revenue in collections, recovery and rates retention.
Our 2020 technology showcase provides a glimpse into the future, focussing on injecting intelligence into the debt collection, rates retention and recovery process with the identification of missing properties, automation of property inspections and provision of more detailed financial insight into debtors.
Hear from industry experts on how, through more intelligent use of data; revenues can be maximised, a more personalised approach to recovery can be delivered and property inspections can be streamlined.
Who should attend:
Local Authority Managers and Leaders within Revenues, Finance, Fraud, Business Rates, Recovery and Collections departments.
10.00 Refreshments & Registration
10.30 Chairs Welcome and Opening Address
Duncan Baxter, Director, Destin Solutions
A brief update on our latest technology developments.
10.45 CUSTOMER INSIGHT SESSION 1: Addressing fraud risks in locally administered services
Zoe Kent, Vice Chair, the Kent Intelligence Network (KIN)
Find out how the Kent Intelligence Network (KIN) have achieved some phenomenal results in the last year tackling fraud and error in business rates, council tax, housing fraud and more – resulting in additional revenue of over £2m being raised.
11.15 ‘NEXUS’ – Bolstering revenue by identifying missing assessments
Peter Haywood, Account Manager, Destin Solutions
An introduction to ‘NEXUS’ a brand new revenue-generating solution and the first of its kind that helps Councils identify both council tax and commercial properties which are either undervalued or missing from the rating list.
11.35 Maximising your business rates revenue and managing risk
Alistair Townsend, Revenues and Benefits Consultant
You could be missing out on thousands of pounds of annual revenue if you don’t identify significant changes that affect the rateable valuable of properties in your area. This session identifies how companies like Wilks Head & Eve tackle this and manage client risk when forecasting for losses on appeal.
11.55 Refreshments & Networking
12.25 CUSTOMER INSIGHT SESSION 2: Optimising property inspections to maximise income
Simon Rosser, Head of Revenues, Benefits & Fraud, Reigate & Banstead Council
Find out how Reigate and Banstead have revolutionised their property inspections with the implementation of Aspire, an automated inspection and workflow system. Giving Property Inspectors more control of their workload and accountability of their time Aspire provides more informed data so that a more targeted approach to visits can be achieved to maximise the tax base.
12.50 Tackling business rates avoidance
Richard Kerr, Partner, Greenhalgh Kerr
An update on the latest tax avoidance and fraud schemes and the tools available to help you tackle it head on.
13.10 Chairs closing remarks, observations and questions
13.15 Lunch and Technology Demonstrations
Demonstrations of some of the latest data intelligence solutions designed to boost Council revenue generation will be available during and after lunch. Three demo stations will run simultaneously on the day as follows;
Station 1: Data Services – Debtor financial insights – hosted by Duncan Baxter
Station 2: NEXUS – Missing & Undervalued Assessments – hosted by Nigel McAvoy
Station 3: Aspire – Property Inspection Module – hosted by Peter Haywood
14.15 Lincolns Inn Tour
15.00 Event Close
*** Please note there is limited availability for this free event and priority will be given to early registrations. This event is for Revenues, Business Rates, Fraud, Finance, Recovery and Collections staff within UK local authorities and the collections agencies who work on their behalf. Destin Solutions reserve the right to refuse registrations to non-local authority/non-enforcement organisations if necessary in order to protect commercial interests. ***