HUB receives recognition from collections industry with awards shortlisting

Following its launch six months ago, HUB – the business ratepayer data pooling solution has achieved such significant returns on investment for customers and received so much support and positive feedback from Local Authorities it has been shortlisted in the 2018 Credit & Collections Technology Awards.

Destin Solutions have been named finalists in the ‘Innovation in Recoveries and Collections’ category for its work in helping Local Authorities identify potential fraud and erroneous claims made in rates reliefs given to small businesses.

The submission put forward by Destin Solutions highlighted that the solution is one of the first of its kind to take multiple, different datasets from Authorities all across England, consolidating all their business rates data. It has had to extract from and work with a variety of different formats to retrieve and consolidate this data into a single view for the ease and convenience of Councils.

HUB took 3 months to build from the ground up, and as part of the development, Destin Solutions were able to analyse and produce statistics which highlighted the level of suspected fraud occurring in each County. HUB takes away the need for users to trawl through masses of data by proactively flagging instances of suspected false claims. Furthermore the data does not remain static, it is updated on an ongoing basis as and when Authorities publish revised data sets.

Since its launch it has achieved rapid market adoption with numerous Local Authorities signing up to use it and many still in the process of reviewing and evaluating it. Preston and Lancaster Shared Services (PALSS), one of its earlier customers commented that they had achieved a return on investment of nearly 45 times the cost of the system to implement and are also considering legal action in a few of the cases identified.

Duncan Baxter, Director at Destin Solutions comments “We are dedicated to developing innovative solutions that provide a good return on investment for customers. Part of our approach when introducing the solution to potential customers is to run the analysis and identify the estimated value of erroneous claims and how much money they can potentially recoup back from investing in the system. Quite quickly the Authority can see how they will achieve their return on investment. Our technology puts the power back in the hands of the Authority to identify where discrepancies are and ensure that monies falsely or erroneously claimed can be retrieved.”

In an era where many Local Authorities are struggling financially and operating with restricted budgets this solution helps generate some much-needed cash reserves.

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