Dukes Bailiffs has partnered with Destin Solutions to launch a dynamic reporting and analytics tool called CERTUS which has been designed to revolutionise the debt recovery process for Dukes clients across the country.
Destin Solutions provide the underlying reporting, analytics and dashboard technology behind CERTUS which can be tailored to each of Dukes individual client requirements. It enables clients to access their own data to monitor Dukes collection performance on their behalf, providing complete transparency and accountability.
Helping drive more successful outcomes
CERTUS can build propensity to pay demographics to help drive more successful outcomes, provides debtor trend analysis and forecasts for collections and offers at a glance insights instantly and securely from any computer. The data is presented using intuitive digital dashboards consolidating information into a clear and understandable visual format. Reports can be quickly downloaded by clients and shared in a variety of formats including Microsoft Excel, Word, Powerpoint or as a CSV file.
Complimentary service for Dukes customers
Provided as a complimentary service by Dukes, Karl Smith, Commercial Director at Dukes Bailiffs noted “Our clients are always guaranteed a fast, effective service from a team that works to the highest professional standards with integrity and passion. Now, using CERTUS, they will be able to improve performance monitoring in less time, generating more revenue.”
Reducing client administration, time and costs was a key factor for Dukes Bailiffs when partnering with Destin Solutions and ensuring they had a solution which was fit for purpose and would add real value for their customers.