Tracy has specialised in business technology marketing for 22 years working within the Professional Services, Broadcasting, Customer Services and Public Sector markets during that time.

Blogging and content creation is a key element of what she does to share with others how developments in Local Authority technologies are driving improvements across Council Tax, Benefits, Business Rates, Finance and Customer Service teams across the UK.

Recent projects include a re-design of the Destin Solutions website to better meet the needs of visitors and customers, a social media launch bringing regular industry new and updates to followers and development of a case study programme to share best practice insights.