BPHA - BPR and workflow configuration
BPHA has worked with several of Destin’s consultants as part of a major programme of technology-enabled improvements to customer service. They have worked with us in a number of roles including preparing business cases, business process re-engineering, training and application development. In all of these activities the consultants have proved to be capable of analysing problems and finding effective solutions.
"The consultants have demonstrated a good understanding of our systems and have helped us to deliver value from our investment in IS. I have been impressed by the expertise that they have shown in all areas of our business, their work with us having covered housing management, maintenance, finance and business intelligence. They have communicated well at all levels in bpha and everyone has found them easy to work with.
Their work for us has been cost effective and they have been willing to develop innovative ways of working together to deliver long-term value for both them and bpha".
Huw Jenkins, Resources Project Manager
BPHA
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- Ashford Borough Council - ENQUIRE Advice Kiosks
- Basildon District Council - ENLIGHT Revenues and Benefits
- Bedford Borough Council - ENLIGHT Housing Options
- BPHA - BPR and workflow configuration
- Birmingham City Council - Procedure Manual
- Cardiff County Council - various solutions
- Dumfries and Galloway Council - Performance Improvement Project
- Dumfries & Galloway - Partnership
- Fife Council - Document Management and Workflow Configuration
- Gedling Borough Council - ENLIGHT Revenues and Benefits
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- Newark DC - Advice Manual
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- City & County of Swansea - ENLIGHT and ENQUIRE
- Walsall MBC - ENLIGHT Housing Options
- Wealden DC - Business Process Management