Decision Cubes

No Information Loss – Our Decision Cubes automatically extract tens of thousands of lines of information on performance daily - from Workflow, CRM, Housing Benefit and Council Tax systems - and store it in a central ‘data warehouse’. As the data is collected at the lowest possible level of detail, it can be manipulated to provide any information you require, regardless of where the original data came from!

 

Up-to-date Information – Reports from the system are automatically refreshed with the latest information daily. This means that there are no nasty surprises for anyone at team meetings! Attendees will become aware what the numbers are likely to be, well before they are discussed, allowing problems to be identified and actions to be considered. Meetings can therefore be focused on developing and monitoring corrective actions rather than working out the causes of poor performance.

No Report Development Costs – Every role in the service will have their own report, updated daily with the information they need to monitor performance.

 

Need more information to identify the causes of performance problems? Every report can be drilled right down through increasing level of detail in any direction (even to the raw numbers). This eliminates the cost of developing reports to prove your hunches right – and eliminates the delay in receiving them.

 

Transform Performance Management – With detailed security settings controlling and monitoring access to your data, you can provide relevant performance information to everyone, knowing it will not be misused.