Shared Services
How Destin can help you create an excellent Shared Service
Over the past few years, more and more public bodies have been examining the greater efficiencies that can be achieved by sharing services with neighbours and partners.
If you are considering a Shared Service (and this is a conversation that will need to be had in most areas), Destin can assist. We can do this by:
- Helping you to select the appropriate operating model and providing support to implement it.
- Managing the configuration of your workflow technology.
- Keeping performance management simple and customer focused.
- Providing excellent Project Management skills – experienced project managers who implement on time and within budget.
- Supplying an Online Procedure Manual – ensuring consistency of approach, increasing efficiency and minimising the risk of costly errors.
Nigel McAvoy has presented a paper at the HBInfo Conference which outlined his perspective on the impact of Shared Services on the delivery of Housing Benefits. For a copy of the presentation or to discuss how Destin can help please email info@destin.co.uk
