Optimising property inspections Webinar -
May 2021
Optimising property inspections to maximise income
DATE: Wednesday 26th May
TIME: 11.00
to 11.45am
Optimising property inspections Webinar

About this webinar
Property Inspections are an important activity for the purpose of Councils monitoring new property developments, reviewing the status of empty properties and verifying exemptions and reliefs granted to local citizens and businesses.

Reigate and Banstead Council have revolutionised their property inspections process, reducing time spent on administration by 75% following the implementation of Aspire, an automated inspection and workflow system. Giving Property Inspectors more control of their workload, Simon Rosser, Head of Revenues, Benefits & Fraud at Reigate & Banstead Council explains how Aspires’ workflow and case management capabilities ensures a more targeted approach to visits can be achieved.

Simon will highlight how his Council can now better gauge what properties and projects are outstanding at any point in time and better report on and collate the activity related to each inspection. He will also explain how they have been able to commoditize their property inspection service by providing this service to other Authorities who simply don’t have the time or resource to manage this in their own area.

This session will also provide a brief overview of the Aspire Property Inspection solution, showcasing how the use of property inspections technology, is a more efficient way to manage local properties, resources and information responsibly.

Why you should attend?
Learn from a Local Authority practitioner on how they are applying the latest property inspections technology to monitor overdue inspections and manage their empty home reviews whilst maximising their tax base.

Join this webinar to:

  • Understand how to better schedule visits and manage resources more efficiently
  • Minimise revenue leakage through delays in issuing completion notices or identifying potential fraud
  • Understand how to assist Inspectors in working remotely without the need to visit the office


*** This webinar is primarily for Revenues, Recovery, Income, Collections, Finance, Business Rates and Property staff within UK local authorities and the collections agencies who work on their behalf and Destin Solutions reserve the right to refuse registrations if necessary in order to protect commercial interests. ***


Simon Rosser
Head of Revenues, Benefits & Fraud at Reigate & Banstead Council

Simon has worked at Reigate & Banstead Borough Council for over 25 years, initially working in Benefits and fraud investigations. Since 2012 Simon has run the Revenues, Benefits & Fraud service, and in 2015 embarked in a new direction by expanding the service to support other local authorities and housing providers under the Council’s commercial agenda. The service now has a portfolio of clients, providing help with debt recovery, business rates, fraud investigations and property inspections.

Duncan Baxter IRRV (Hons)
Director, Destin Solutions

Duncan worked for Lancaster City Council for 16 years and held a number of positions within Revenues Services. Since then Duncan has worked as a Consultant and Project Manager for a large private sector software company. As a Founding Director of Destin Solutions, he has been involved with Business Process Re-engineering in Revenues & Benefit services, creation of Electronic Procedure Manuals, software configuration and report writing. He is a member of the Institute of Revenues Rating and Valuation (IRRV), is a past president of the Lancashire & Cheshire IRRV Association and has spoken at IRRV Conferences both national and locally.



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